Frequently Asked Questions -- Page 5

5.0  Important Note: 

This page is only relevant if you're using an older or 3rd-party "dumb" interface with VCDS-Lite.  All our current interfaces have the activation for VCDS stored in the interface itself.    

5.1  How do I permanently move VCDS-Lite from one PC to another?

We understand that PCs sometimes fail in a manner where it is not economically feasible to repair them, so we will allow ONE change of PCs per license.  Use it wisely!

This also applies to reformatting your hard drive, installing new OS or performing other system overhauls:

1. Download and install VCDS-Lite.

2. Test it to make sure it works properly on that machine. Contact us for support if you have any difficulties.

3. Fill out the appropriate Registration Form using the serial number from the About screen and we'll send you a new Activation Code, subject to the following caveat: 

• You have only registered VCDS-Lite on one other PC.

Additional notes:

• All Activation Requests or Re-Activation requests must be made using the appropriate
  Registration Form. Email requests will not be accepted.

• If you intend to use multiple PC's or anticipate changing PC's more than once, then you would need to purchase one of our Current Interfaces for use with VCDS (as opposed to VCDS-Lite).   Upgrades for existing registered users are also available.

5.2  What's the De-Activate button for?  Why would I want to do that?

Old versions of our software contained a De-Activate button. This is no longer present in VCDS-Lite.. With VCDS-Lite, we will allow ONE change of PCs per license.

5.3  Why has VCDS-Lite become De-Activated on its own?

If your previously-registered installation of VCDS-Lite has become De-Activated:

• Make sure the Activation File ( *.vca )  is present in the folder where VCDS-Lite has been installed.

• Contact Support@Ross-Tech.com with your contact information and details about your PC.. 

Remember that we HIGHLY recommend you purchase one of our Current Interfaces for use with VCDS (as opposed to VCDS-Lite).   Upgrades for existing registered users are also available.

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