This interface works with all diagnostic-capable VW-Audi Group passenger cars from 1990 through current, except it does NOT fully support the following vehicles:
We recommend at least a 1 GHz dual-core processor with 1 GB of RAM and Windows 7 or newer. Slower computers or Windows 2000, XP, and Vista may work but are not officially supported. Windows 8. 8.1, or 10 on a machine robust enough to support the respective operating system are also fine.
The cable supplied with this interface is about 6 feet long -- just right for most laptops. The USB standards do not allow for passive extension cords! We have tested many Active USB extensions and have found one that works. You can order the 16-ft Active USB Extension from our Store. We do not sell or support any other brands or models of USB extensions, if you have problems when using one, the first thing we're going to tell you is to eliminate the extension. We sell also a 3-ft OBD extension in our web store that lets you keep your diagnostic tool connected and away from the driver's feet and legs.
If you plan to use a desktop PC, a wireless HEX-NET interface may be a better choice.
In most cases, interfaces purchased directly from Ross-Tech will be pre-registered. Interfaces purchased from our authorized resellers must be registered within 10-15 uses to remain functional. Registration is accomplished on-line using a utility supplied with VCDS.
This interface acts as a "dongle" for VCDS, so the software should be fully functional on any PC you use with the HEX-V2. However, product support is provided only to the original registered user. If you buy a second-hand HEX-USB+CAN from someone and want support, you'll still need to pay $99 to re-register the interface in your name..
The HEX-V2 should be used with the latest version of our VCDS software. The HEX-V2 does not have the ability to emulate a dumb serial pass-through interface and thus unlikely to be compatible with any software other than VCDS.
The HEX-V2 enumerates as an HID device and does not require a special driver. However, there are some HID power management quirks in 8.1 and newer fixed by installing a device-specific "driver" (actually just an INF file) supplied with the VCDS installer.