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In very rare instances, some users may experience a VCDS "Crash".   In that case, one of the following dialogs will typically appear:

 

or

or, under Vista:

Starting with Beta 804.0, if you are presented with this dialog, you can help us find the cause of the problem by providing us with data associated with the crash. Please click the "click here" or "View problem details" link circled in red in the above dialogs to see the data.  You will then see a dialog resembling one of these two:

or, under Vista:

(you may only get the "Error signature" portion of the dialog).

Ideally, we would like a complete screenshot of this dialog, but should this not be possible, please give us the contents of the AppName, AppVer, ModName, ModVer and Offset fields (Application name/version, Fault Module name/version, Exception code/offset for Vista).
We will also need a description, as detailed as possible, of what you were doing in VCDS before the problem occurred. Once you've made the screenshot or have noted the data, there is no need to send the report to Microsoft, since they cannot fix VCDS for us :-)

We appreciate your assistance in helping us make VCDS better!


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                Crash Dumps