In very rare instances, some
users may experience a VCDS "Crash". In
that case, one of the following
dialogs will typically appear:
or
or, under Vista:
Starting with Beta 804.0,
if you are presented with this dialog, you can help us find the
cause of the problem by providing us with data associated with
the crash. Please click the "click here" or "View
problem details" link circled in red
in the above dialogs to
see the data. You will then see a dialog resembling one of
these two:
or, under Vista:
(you may only get the "Error
signature" portion of the dialog).
Ideally, we would like a complete
screenshot of this dialog, but should this not be
possible, please give us the contents of the AppName, AppVer,
ModName, ModVer and Offset fields (Application
name/version, Fault Module name/version, Exception code/offset
for Vista).
We will also need a description, as detailed as possible, of
what you were doing in VCDS before the problem occurred. Once
you've made the screenshot or have noted the data, there is no
need to send the report to Microsoft, since they cannot fix VCDS
for us :-)
We appreciate your assistance in helping us make VCDS
better!